Zintech

Precautions for the beginning

Zintech (hereinafter "Service," "we" or "us") treats all personal data in a trustworthy and respectful manner. Since data security is a top priority for our company's management, we are committed to protecting the privacy of our website and services.

Since it is of the utmost importance to us to provide users of this website with accurate information about our Privacy Policy, the following details the types of data we collect from you, how we use them, for what purpose, and your rights in this regard.

To begin, we must define the expression, and it is essential that you comprehend it: Personal Information. It can represent any kind of information about a real person whose particulars can lead to its identification, either directly or indirectly. Here are some examples, but not all of them: name and surname, location, identification number, political or sexual orientation, email address, and any other online identifier, such as the device used to access the Internet, IP address, or cookie data.

Regarding your consent to the collection and use of personal data, we have taken all technical precautions to provide you with a comprehensive agreement so that you can have a crystal-clear experience throughout your use of our website and services.

Visitors and users acknowledge and agree that providing personal information is required to use our website.

Definitions

Our data protection policy ought to be legible and comprehensible for both the general public and our Users as well as our business partners. In order to guarantee this, we would like to first explain the terms used.

Among the terms we employ in this declaration of data protection are:

Any identified or identifiable natural person whose personal data we collect and process is considered a Data Subject.

Any action that involves the collection, recording, organization, structuring, storage, etc. of personal data is considered processing.

Limitation of handling - is the stamping of put away private information determined to restrict their handling from now on.

Any automated processing of personal data that uses personal data to evaluate particular personal aspects of a natural person is considered to be profiling.

The natural or legal person, public authority, agency, or other body that determines the purposes and means of personal data processing is the Data Controller.

The term "processor" refers to any natural or legal person, public authority, agency, or other body that handles the processing of personal data on the controller's behalf.

A natural or legal person, public authority, agency, or other body is the recipient of the personal data. Depending on the purposes of the processing, those public authorities must process those data in accordance with the applicable data protection regulations.

A third party is a natural or legal person, public authority, agency, or body other than the ones listed above who is authorized to process personal data under the direct authority of the controller or processor.

Any freely given, specific, well-informed, and unambiguous indication that the data subject consents to the processing of their personal data qualifies as consent.

Compliance

Europe's General Data Protection Regulation (GDPR) will be followed when processing personal data. We can sell our goods and services all over the world. This document uses the following terminology to avoid any compliance conflicts with specific legislation. We are able to sell our products and services all over the world because Users are the "data subjects" or "data principals," and Zintech is the "data controller" or "data fiduciary."

We provide a clear explanation of:

The reasons behind the collection of Personal Data;
How personal data is used;
Who receives Personal Data from Us;
The choices you have, such as how to access, update, and delete your personal information;

Our company would like to inform the general public about the nature, scope, and purpose of the personal data we collect, use, and process through this data protection declaration. This document explains how we protect the personal information of our users.

When visitors use our website, Zintech collects, stores, uses, and discloses certain information. We have taken a number of technical and organizational measures as a data controller to guarantee the highest level of protection for personal data processed on this website.

We use privacy controls on our website to control how we use your personal data. You can restrict the publication of your information and avoid receiving direct marketing communications by using the privacy controls.

For the purposes of the General Data Protection Regulation (GDPR), other data protection laws that apply in Member States of the European Union, and other provisions related to data protection, in your relationship with us through the website, the controller is:

Zintech, registry code is -, Lic. number: -

We may link to or link to the websites of other businesses or organizations, but this policy does not apply to those websites. To find out how they handle your personal information, you should carefully read their privacy policies.

Please leave our website and refrain from accessing or using it if you do not agree to this Privacy Policy.

We've kept this simple for your convenience, but if you have any questions about terms like "cookies" or "IP addresses," please don't hesitate to get in touch with us. Whether you are a first-time or seasoned user of Zintech, please take the time to familiarize yourself with our privacy policies.

Use Cases

Please consider which of the use cases described in this Privacy Policy applies to you:

- Site/Application Guest

When you visit our website САЙТ and any subsequent subdomains connected to our primary domain, you are, by definition, a "Website Visitor. "We use your information as a visitor to our website for our own purposes, primarily to enhance your website experience and deliver more relevant content.

- User

When you buy one of our products or services by creating an account on our website or app, you become a "User". If you are a User, the primary reason we use your personal information is to provide you with the service and services. We keep your personal information for a limited amount of time and for a limited number of purposes, like making it easier for you to join our service again or sending you offers for services we think you might be interested in.

Types of Personal Information We Gather

a) Information About Oneself

We may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you (“Personal Information”) when you access the website, create a User Account, or use the Services. The following categories of information are included in personal information, but they are not the only ones: name and first and last name, email address, or other possible contact information. Visitors' questions and comments may also be considered Personal Information.

Unless we ask you to do so, please do not provide us with any other person's personal information.

b) Non-Personal Information

We may also track non-personal information about your website visit, such as the domain name and name of the page from which you use our Services, the amount of time you spend on each of our pages, the Internet Protocol (IP) address of your computer, tablet, or mobile phone, operating system, and platform, pages viewed, and other relevant statistics. This data will be put to use for making our website and services run more smoothly and efficiently. Messages sent to Zintech may be stored in order to process them, compile statistical data, enhance our support and services, or get in touch with you. Email communications between you and a care provider will not have any connection to Zintech in the future.

We will ask for your full name and a valid email address when you buy our services. Your email address will be added to our mailing list for future maintenance, updates, and possibly marketing promotions. In addition, we will require you to supply secure payment information for order processing. Our payment processor will legally process this particular set of data; we will not store it.

Purpose of collection

By reference to the subject matter of our business, our commercial purpose is to provide ticketing services for events, provide intermediary services between data subjects and/or other adjacent or complementary third-party service providers, and comply with the new personal data protection regulations (GDPR, CCPA, etc.) are included in this context.

To make our services better

We always want to provide you with the best online experience, so we can either directly or through partners conduct market research or collect and use certain information about how you use the website and your preferences.

To enhance your marketing efforts

We want to inform you of the best deals on the items and services you might be interested in. As a result, we may send you any message, including: email, text message, telephone, mobile push, web push, etc.) containing information about offers or promotions, general and topical information about products or services, and other commercial communications.

To safeguard our legitimate objectives

There might be circumstances in which we use or send data to safeguard our freedoms and our business movement. Examples of these scenarios include:

measures to protect visitors to the website and platform from cyberattacks;
measures to detect and prevent fraud;
transmission of data to the skillful public specialists;
additional measures for risk management.

As a result, we commit to:

to safeguard the confidentiality of your data, which is a top management priority for our company;
to use this information solely for the purpose of tailoring your experience on our website and the online platforms where we advertise our services (Facebook, Google, etc.).

We may process usage data—information about how you use our website and services or the User's website. Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths may be included in the usage data. Other information about your service use may also be included. Our analytics’ tracking system is the one that provides the usage data. It is possible that this usage data will be processed for the purpose of analyzing how users use the services and website.

When you use our services, we may process the "service data" of your personal information. The processing of the service data may be done for the purposes of providing our services, protecting our website and services, keeping database backups, and communicating with you.

Any inquiry you send us about services and/or services—known as "inquiry data"—may be processed by us. The processing of the inquiry data may be done for the purposes of providing our services, protecting our website and services, keeping database backups, and communicating with you.

We may process information from any communication you send to us (collectively, "correspondence data"). The content of the communication and any metadata associated with it may be included in the correspondence data. Metadata for communications made through our website's contact forms will be generated. It is possible that the correspondence data will be processed for the purposes of communicating with you, providing our services, protecting our website and services, and keeping backups of our databases.

Information that was "automatically collected":

When a person or automated system visits the website, a variety of general data and information are gathered. The server log files contain this general data and information, which is gathered regardless of your quality: User or a site visitor.

One possible collection is:

the Internet Service Provider (ISP),
the operating system used by the accessing system,
the website from which an accessing system reaches our website (so-called referrers),
the sub-website,
the date and time of access to the website,
an Internet Protocol address (IP address),
screen Resolution,
locale Preferences,
the web page you visited prior to coming to our website,
the information you search for on our website,
information about your social media accounts (if we have access to your account on social media connection services);
any other data and information that is comparable to this one and could be used in the event of an attack on our information technology systems.

We do not draw any conclusions about the data subject based on these general data and information. Instead, you need this information to:

correctly deliver our website's content;
make our website's content and advertisements more effective;
guarantee the long-term viability of our website technology and information technology systems;
in the event of a cyberattack, provide authorities with the information necessary for criminal prosecution;

We may process any of your personal data if it is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person, in addition to the specific purposes for which we may process your personal data outlined in this Section.

Unless we ask you to do so, please do not provide us with any other person's personal information.

Visitors to our website naturally have free access to our site; However, we wish to inform you that the telephone operators will continue to apply the charges and standard tariffs outlined in your service contract for mobile device use of the website.

How we use the information we have about you

In general, we use the Order Information we collect to process your payment, arrange for shipping, and send you invoices and/or order confirmations in order to fulfill any orders you place on the website.

Additionally, we make use of the data:

to check our orders for fraud or potential danger;
provide you with information or advertising about our products or services when it is consistent with your preferences;
respond to your requests, inquiries, comments, and suggestions; - communicate with you about our Services, including letting you know about products and services that might be of interest to you.
make it easier for you to interact with the Services, such as allowing you to post feedback and comments;
provide promotions such as contests, sweepstakes, or others;
administer or conduct surveys and other forms of market research;
respond to, prevent, identify, and investigate fraud or other illegal activity.

In general, we use the Device Information we collect to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website and to assess the success of our marketing and advertising campaigns) and to screen for potential risk and fraud (in particular, your IP address).

Retention and Deletion of Data

We only keep the personal information we get from Data Subjects:

as long as they continue to be active Users;
for as long as their email address is on our list of mailing addresses;
unless otherwise required by law, for a limited time as long as we require it to fulfill the purposes for which we collected it.

We may not always be able to tell you in advance how long we will keep your personal information. After your relationship with us ends, after you unsubscribe from our mailing list, or after your last interaction with us, if you are a Website Visitor, we will determine the period of retention based on the 2-year criteria in these situations.

We may keep your personal information if it is necessary to comply with a legal obligation to which we are subject or to safeguard your or another natural person's vital interests.

Places for servers

When you use the website, all of your personal information is stored on safe servers in Singapore.

Use of personal information and its disclosure to others

Without your permission, we do not rent or sell your information to anyone outside of Zintech. We may share your information, as well as information from tools like cookies or similar, with third-party organizations that help us deliver the services to you, but only to the extent that is reasonably necessary.

Compliance with Laws and Requests from Law Enforcement: When we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or mandatory legal request, we may disclose personal data about you that we collect to parties outside of Zintech or (b) to safeguard the intellectual property rights. We will remove encryption from your files prior to providing them to a law enforcement agency if we provide them to a law enforcement agency in the manner outlined above.

Transfers of business: Your personal data may be transferred as part of a merger, acquisition, or sale of all or part of our assets. However, we will notify you and/or your organization (for example, via email and/or a prominent notice on our website) of any change in control or use of your personal data or Files, as well as if either becomes subject to a different Privacy Policy.

We may disclose your personal data when it is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person, in addition to the specific disclosures of personal data outlined in this Section. When it is necessary to establish, exercise, or defend legal claims, whether in court, administrative, or out-of-court proceedings, we may also disclose your personal data.

When the law requires it, we can access, store, and share your information in response to a request. In addition, if we have good faith that doing so is required for the following reasons, we may access, store, and share your information: detect, prevent, and manage illegal activities and fraud; safeguard ourselves, you, and others, even during any investigations; prevent situations that could result in imminent bodily harm or death.

Links to Other Websites

From time to time, the Platform may include links to the Platforms of advertisers and affiliates. Zintech inclusion of a link to a website does not imply its approval, authorization, or affiliation with that third party. Websites owned by third parties are not under the control of Zintech. These other websites may collect data from the user or request personally identifiable information from the user by placing their own cookies or other files on the user's device. The user understands and agrees that they are doing so at their own risk when they click on a link to any of these third-party websites. These applications have their own privacy policies, and the user gives up any claim that Zintech is responsible or liable for these policies.

Breach of Personal Information

When the Sub-processor learns of a Personal Data Breach affecting any Personal Data, it will immediately notify the Controller. If the Controller is required to do so by the Data Protection Law, the Sub-processor will promptly provide the Controller with all reasonable assistance necessary to enable the Controller to notify competent authorities and/or affected Data Subjects of relevant Personal Data Breaches upon the Controller's request.

Requests by Data Subjects.

If this is the case, the sub-processor will be able to help the controller respond to any request from Data Subjects who want to exercise their rights under the Data Protection Law with regard to Personal Data (such as access, rectification, restriction, deletion, or portability of Personal Data, as applicable) to the extent that is allowed by law. This will include taking appropriate technical and organizational measures and taking into account the nature of the Processing. Sub-processor will promptly notify Controller and direct Data Subjects to make their request to Controller if such a request is made directly to sub-processor. Any requests from Data Subjects must be addressed solely by the controller. Sub-processor shall be reimbursed by controller for any potential expenses resulting from this assistance.

Minors' privacy

Except with parental consent, we do not knowingly collect or request information from users under the age of 18 and do not knowingly permit such users to register for our services. Children under the age of 18 are not permitted to use our services or its contents.

We will promptly delete any personal information we discover to have been obtained from a child under the age of 18.

Technologies for Tracking with Cookies

Cookies are used to improve the Data Subject's experience while on this website. When necessary, this website makes use of a cookie control system that enables the Data Subject to accept or deny the use of cookies on their computer or device during their initial visit. This Cookie Popup Message complies with recent legislation requiring websites to obtain explicit consent from Data Subjects prior to reading or leaving behind files like cookies on a computer or device.

A cookie ID is present in many cookies. A cookie ID is a one-of-a-kind identifier. It consists of a character string that can be assigned to the particular app or server where the cookie was stored by internet pages, servers, or apps.

Zintech is able to provide Data Subjects who visit our website or use our services with a more user-friendly experience, which would not be possible without the cookie setting, thanks to the use of cookies.

Through a treat, the data and offers on our sites can be streamlined considering the Information Subject. As previously stated, cookies enable us to identify Data Subjects—Visitors and Users—of our website. The Data Subject will find it easier to use our website as a result of this recognition. When a website uses cookies, for example, the Data Subjects do not have to enter access data each time the website is accessed because the website handles this for them and stores the cookies on their computer.

We may use "session ID cookies" to enable certain features of the Service, gain a better understanding of how you interact with the Service, and keep track of the Service's overall usage and web traffic routing. By altering its options, you can tell your browser to stop accepting cookies or to warn you before accepting cookies from websites you visit. However, not all features of the platform may be accessible to you if you refuse to accept cookies.

Do-no-track signals may be sent by some web browsers to websites with which they communicate. At the moment, our website does not respond to these "do-not-track" signals.

The following can be said about the cookies that are being used (cookies can belong to one or more categories):

Cookies that are strictly necessary

These cookies are necessary because they let you move around the website and use its features, like accessing secure areas. Without these treats, a few administrations you have requested, like record creation and organization, can't be given.

Product cookies

Product cookies are also very important because they help us make our website work as well as it can, keep track of your registration and login information, remember your preferences for settings, and count how many pages you view to manage subscriptions.

Cookies for performance.

These cookies gather data about how you use the website, such as which pages you visit most frequently and whether you receive error messages from certain pages. The data that can be used to identify you is not gathered by these cookies. The only purpose for the information these cookies gather is to enhance the functionality of the website.

Cookies for analytics

When you visit our website, these cookies keep an anonymous record of your computer or mobile device. They compile a profile of how our readers use the website and track their browsing habits. We might target ads to you based on that data on our and other websites.

Cookies with functionality

The Site can remember your choices, such as your username, language, and location, thanks to these cookies. For instance, functionality cookies are used by the website to remember your preferred language. These cookies can also be used to keep track of changes you've made to text size, font, and other aspects of pages you can customize, as well as any forms you've left out or not submitted. Additionally, they could be used to provide services you requested, like watching a video or commenting on a blog. Although these cookies can't track your online activities on other websites, the information they collect may be anonymous.

Targeting cookies

Advertisements that are more relevant to you and your interests are delivered by means of these cookies. They also help measure an advertising campaign's effectiveness and limit the number of times you see an advertisement. They keep track of your visit to a website and may share this information with advertisers or other organizations. This means that you might see advertisements for our services elsewhere on the internet after visiting the Site.

Cookies from third parties

These are advertising and analytics cookies that are set by independent advertisers who advertise on our website or on their behalf. The advertisement and other parts of our website may contain these cookies. They cannot identify individuals because they are anonymous. They enable the advertiser to count the number of people who have seen their advertisement or who have seen it multiple times, making them useful for statistical analysis. Additionally, they may enable the advertiser to personalize advertisements for you when you visit other websites. Both our cookies and those of third-party organizations are out of our control. The privacy policies of the third-party organizations that place cookies are very strict.

The data subject has the option to permanently deny the setting of cookies by using a browser or app setting to prevent the setting of cookies through our website. Also, you can always delete cookies that have already been set. Some features may not be fully accessible if the browser or app's cookie setting is disabled by the user or visitor.

We use information that is automatically collected and information that is collected during the Services through cookies and technologies similar to them to:

customize our Administration, like recollecting a Client's or alternately Guest's data or login subtleties with the goal that the Client or Guest won't need to reemerge it during a visit or on resulting access;
provide information and content that is customized;
keep an eye on and evaluate the efficiency of third-party activities and websites;
keep an eye on site usage statistics like the number of visitors.

Turning off Cookies.

You can control this in your Internet browser if you want to limit the use of cookies.

By adjusting your browser's settings, you can disable cookies (see your browser's Help for instructions). Any information provided on third-party websites is independent of Zintech.

Data Processor

We may employ a third-party data processor to process your information on our behalf and carry out a number of operations on it. These are some ways to identify them:

Service Providers: We may employ third parties to provide our service, provide it on our behalf, perform services related to our service, or aid us in analyzing how it is used. Your Personal Information is only accessible to these third parties for the purpose of carrying out these tasks on our behalf, and they are prohibited from using or disclosing it for any other purpose.
Communication: We may use your Personal Information to send you newsletters, marketing or promotional materials, and other information that we think you might find interesting. By following the unsubscribe link or following the instructions in any email we send you, you can choose not to receive any or all of these communications from us.
Payment Provider - We may use a Third-Party Payment Provider to handle all of your payments to us, and we may provide them with relevant data to make the payment process easier.

Qualitative data

When we use personal information about you, we will take reasonable precautions to ensure that it is current, accurate, and complete. In most cases, we depend on you to keep your personal information accurate and current.

Data safety

In accordance with our Information Security Policies, we have taken reasonable measures to safeguard your personal information at all times.

Additionally, we take reasonable precautions to safeguard your personal information from misuse, loss, unauthorized access, modification, or disclosure, and to keep it accurate, complete, and up-to-date.

Openness

We promise to be open and honest with you about the kinds of personal information we collect about you and how we actually use it. When we collect your personal information, or shortly thereafter, we will inform you of our privacy practices.

Abstaining from communication

You can unsubscribe from receiving emails from us at any time by following the instructions in the email or by sending an email to the address provided in the "Contact" section.

Please be aware that we may take up to ten (10) business days to process your request to modify the nature or frequency of promotional communications you receive from us or to opt out of receiving emails from us. Please, keep in mind that we might still send administrative messages to you about our Services.

Information that is delicate

We do not support the intrusive collection of your personal information, and we will not collect information about you that is deemed to be extremely private or sensitive without your prior consent.

Retention and deletion of data

Unless otherwise required by law, we only keep a user's personal information for as long as the user's email address remains active on our mailing list or for as long as necessary to carry out the purposes for which it was initially collected.

We may not always be able to tell you in advance how long we will keep your personal information. After your relationship with us ends, in such cases, we will use the two-year criteria to determine the retention period.

We may keep your personal information if it is necessary to comply with a legal obligation to which we are subject or to safeguard your or another natural person's vital interests.

Authorization

You grant us permission to transfer all personal and non-personal information across borders and from your country and jurisdiction to any other country and jurisdiction around the world with any agent, third-party service provider, partners, banks, financial institutions, credit bureaus, care providers, and participants in any telecommunication or electronic clearing network in order to provide you with services or as required by law, custom, credit reporting, statistical analysis, credit scoring, verification, or risk management. You agree that we will not be held responsible for the use or disclosure of this.

For instance, when you use the Website to apply for services with any of our partners or third-party service providers, the information you provide on the online application form will be subject to the privacy policies of those partners or third-party service providers, which may differ from Zintech policy. Read the privacy policies of our partners and third-party service providers if you are interested.

Security

We are concerned about the safety of your information. Your personal information is protected from unauthorized access by our reasonable security measures. Your personal information is only accessible to our employees, agents, third-party service providers, partners, banks and financial institutions, credit bureaus, and agencies, as well as Care Providers as may be necessary for processing on our behalf. If they fail to fulfill their confidentiality obligations, these individuals may be subject to discipline, including termination and criminal prosecution.

You acknowledge that the internet is not 100% secure and that we are unable to provide any absolute assurance regarding the security of your personal information, despite our efforts to safeguard any information we hold about you and prevent unauthorized access. Because the website is linked to the internet, we will not be held responsible for any security breach or unintended loss or disclosure of information.

Your liberties

Our summaries haven't covered all of the rights because some of them are complicated. As a result, for a comprehensive explanation of these rights, you should read the relevant laws and regulations.

Your primary data protection rights are as follows:

a) the access right;

b) the right to have things changed;

c) the right to delete data;

d) the authority to limit processing;

e) the ability to refuse processing;

f) the right to transfer data;

g) the right to file a complaint with a supervisor; and h) the ability to revoke consent.

You have the right to know if we are processing your personal data and, if so, to have access to that data as well as certain additional information. The specifics of the purposes of the processing, the categories of personal data involved, and the recipients of the personal data are all included in this additional information. We will provide you with a copy of your personal data, provided that the rights and freedoms of others are not harmed. The first copy will be provided for free, but there may be a reasonable fee for additional copies.

You have the right to have incomplete personal data about you completed and any inaccurate personal data about you corrected, taking into account the purposes of the processing.

You have the right to have your personal data deleted without delay in certain circumstances. These conditions include: The purposes for which they were collected or otherwise processed no longer require the personal data; you pull out agree to assent based handling; You object to the processing in accordance with specific data protection laws that are in effect; The personal data have been unlawfully processed and are being processed for direct marketing purposes. The right to erasure, however, is not without its limitations. Where processing is required, these are general exclusions: for exercising their right to information and expression freedom; for complying with a legal requirement; or for the purpose of making, defending, or exercising legal claims.

You have the right to restrict the processing of your personal data in certain circumstances. These are the circumstances: You question the personal data's accuracy; Although you oppose erasure, processing is against the law; We no longer require the personal data for our processing purposes, but you need them to establish, exercise, or defend legal claims; likewise, you have objected to processing pending its verification. We may continue to store your personal data in cases where processing has been restricted on this basis. However, we will only process it in this manner: with your permission; for the purpose of establishing, defending, or exercising legal claims; for the purpose of safeguarding the rights of another legal or natural person; or for important public interest reasons.

You have the right to object to the processing of your personal data by us for reasons that are specific to your situation; however, you can only do so if the legal basis for the processing is that it is necessary for: the completion of a task that is carried out in the interest of the public or in the exercise of any official authority that is given to us; or the purposes of our legitimate interests, whether we or a third party pursue them. Unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims, we will cease processing the personal information if you make such an objection.

You have the right to ask us not to use your personal information for direct marketing (including profiling for this purpose). We will cease processing your personal data for this purpose if you make such an objection.

Unless the processing is required for the performance of a task carried out for reasons of public interest, you have the right to object to our processing of your personal data for scientific or historical research or statistical purposes on grounds relating to your particular situation.

You have the legal right to file a complaint with a supervisory authority in charge of data protection if you believe that our processing of your personal information violates data protection laws. You can do so in the EU member state where you usually live, where you work, or where the alleged violation occurred.

You have the right to revoke your consent at any time if consent is the legal basis for our processing of your personal information. The legality of prior processing will not be affected by withdrawal.

By sending us a written notice, you can exercise any of your rights regarding your personal data.

Conditions for complaints and disputes

We will do everything in our power to provide our customers with a fair and responsive system for handling and resolving complaints about how their personal information is handled. If you are concerned about how we handle your personal information, you have the right to file a complaint and you should be able to have it resolved quickly.

You can get in touch with us directly to make a complaint about how we handle, use, or disclose your personal information at any time.

You can get in touch with the official regulator if we are unable to resolve the issue and third-party regulation is required.

We intend to conduct an investigation and promptly notify you of the complaint's outcome.

If you are dissatisfied with the way your complaint was handled, please contact us at: [email protected].

Amendments

We may periodically update this policy by posting a new version on our websites.

To ensure that you are satisfied with any changes to this policy, you should periodically check this page.

Significant changes to this policy may be communicated to you via email, website notice, or our service system's private messaging system.